https://sfupdates.com/ Daily curated Salesforce ecosystem news and release notes. en-us Mon, 14 Sep 2026 18:48:08 +0000 https://salesforcedevops.net/index.php/2026/09/14/salesforce-core-advanced-max-editions-value/ https://salesforcedevops.net/?p=41165 SalesforceDevops.net Mon, 14 Sep 2026 15:29:40 +0000 Salesforce reintroduced Sales Cloud to its price list with new Core, Advanced, and Max editions carrying higher per-user pricing and broader bundles, marking a packaging shift rather than a retreat from Agentforce. https://www.salesforceben.com/is-salesforce-the-one-being-disrupted-in-the-ai-era/ https://www.salesforceben.com/?p=269988 Salesforce Ben Mon, 14 Sep 2026 14:46:32 +0000 Opinion piece asking whether Salesforce, which disrupted legacy on-premise CRM in 1999, is now at risk of being disrupted itself in the AI era. https://www.salesforce.com/blog/new-well-architected-framework/ https://www.salesforce.com/?p=151711 Salesforce Blog Mon, 14 Sep 2026 14:00:00 +0000 Salesforce introduced an updated Well-Architected Framework giving architects new principles for balancing priorities and designing trusted solutions for the agentic enterprise. https://www.salesforceben.com/who-is-salesforce-data-360-formerly-data-cloud-actually-for/ https://www.salesforceben.com/?p=269984 Salesforce Ben Mon, 14 Sep 2026 13:58:49 +0000 Article examines who Salesforce Data 360, formerly Genie and then Data Cloud, is actually built for after multiple rebrands since its 2022 Dreamforce debut. https://www.salesforceben.com/salesforce-unveils-slackforce-surfaces-at-dreamforce-26/ https://www.salesforceben.com/?p=269993 Salesforce Ben Mon, 14 Sep 2026 13:26:16 +0000 Salesforce announced Slackforce Surfaces at Dreamforce 26, letting users turn Salesforce data into interactive visualizations inside Slack as part of its Slack CRM push. https://www.salesforceben.com/how-to-orchestrate-queueable-apex-with-platform-events-in-salesforce/ https://www.salesforceben.com/?p=269957 Salesforce Ben Mon, 14 Sep 2026 13:11:21 +0000 Technical guide explains combining Queueable Apex with Platform Events to build decoupled, scalable asynchronous architectures instead of chaining Queueable jobs, aiding long-term maintainability. https://www.salesforce.com/news/press-releases/2026/09/14/tsa-improves-travel-experience-agentforce/ https://www.salesforce.com/?post_type=sf_press_release&p=95296 Salesforce Newsroom Mon, 14 Sep 2026 13:00:00 +0000 Salesforce's new AI agent Ace now handles 100,000 TSA traveler conversations monthly, resolving 96% of routine security inquiries without human escalation. https://www.salesforce.com/news/stories/missionforce-military-fellowship-announcement/ https://www.salesforce.com/?p=95355 Salesforce Newsroom Mon, 14 Sep 2026 12:00:00 +0000 Salesforce launched the Missionforce Military Fellowship, a 12-week DOW SkillBridge program helping service members build AI and agentic-era careers as government AI adoption accelerates. https://www.salesforce.com/news/press-releases/2026/09/14/27-million-in-new-education-grants-announcement/ https://www.salesforce.com/?post_type=sf_press_release&p=95313 Salesforce Newsroom Mon, 14 Sep 2026 12:00:00 +0000 Salesforce announced $27 million in new education grants, including $18 million for public schools, extending over $1 billion in combined Bay Area contributions announced at Dreamforce. https://www.salesforceben.com/platform-app-builder-certification-guide-tips/ https://sfb1.wpengine.com/2022/04/18/platform-app-builder-certification-guide-tips/ Salesforce Ben Mon, 14 Sep 2026 08:53:17 +0000 Salesforce Ben published a guide to the Platform App Builder certification, covering exam topics like data models, security, UI, automation and reporting for admins building declarative apps. https://www.salesforceben.com/salesforce-winter-27-release-everything-you-need-to-know-before-go-live/ https://www.salesforceben.com/?p=269918 Salesforce Ben Mon, 14 Sep 2026 07:00:00 +0000 Salesforce Ben released a guide to the Winter '27 release, summarizing new features and go-live preparation steps for admins and consultants ahead of the triennial update. https://salesforcebreak.com/2026/09/11/timezone-offset-native-flow-apex/ https://salesforcebreak.com/?p=11322 Salesforce Break Fri, 11 Sep 2026 19:19:54 +0000 A tutorial describes using native Salesforce Flow instead of Apex to handle timezone offsets, since system time fields are stored in GMT but org and user timezone settings affect how timestamps display. https://www.salesforce.com/news/linked-content/your-vision-your-data-now-with-a-ui-introducing-slack-surfaces/ https://www.salesforce.com/?post_type=sf_linked_content&p=95032 Salesforce Newsroom Fri, 11 Sep 2026 18:00:42 +0000 Salesforce Newsroom announced 'Slackforce,' signaling deeper integration of Slack into the core Salesforce platform and branding. https://www.salesforce.com/blog/financial-services-dreamforce-resources/ https://www.salesforce.com/?p=148712 Salesforce Blog Fri, 11 Sep 2026 17:10:43 +0000 Salesforce published a resource hub consolidating Dreamforce '26 financial services content for both in-person and Salesforce+ attendees to reference during and after the event. https://www.salesforceben.com/7-must-see-dreamforce-keynotes-to-stream-at-home/ https://www.salesforceben.com/?p=43158 Salesforce Ben Fri, 11 Sep 2026 15:44:48 +0000 Salesforce+ will stream several Dreamforce 2026 keynote sessions for professionals unable to attend in San Francisco, with the conference agenda builder now live. https://www.salesforce.com/blog/salesforce-pos-hp/ https://www.salesforce.com/?p=151299 Salesforce Blog Fri, 11 Sep 2026 15:25:35 +0000 Salesforce is partnering with HP to deliver simplified, connected point-of-sale hardware aimed at helping retailers onboard seasonal staff quickly during peak shopping periods. https://www.salesforceben.com/a-salesforce-professionals-guide-to-openclaw-2-0-multiplayer-support/ https://www.salesforceben.com/?p=269942 Salesforce Ben Fri, 11 Sep 2026 15:22:14 +0000 OpenClaw, an open-source local AI agent platform, released version 2.0 adding multiplayer support, its first major update since its 2025 launch as ClawdBot. https://www.salesforce.com/blog/5-ways-marketers-can-turn-dreamforce-into-career-growth/ https://www.salesforce.com/?p=151263 Salesforce Blog Fri, 11 Sep 2026 12:18:43 +0000 Salesforce outlines five ways marketing professionals can use Dreamforce attendance for career development beyond product announcements and keynotes. https://www.salesforceben.com/is-agentforce-still-relevant-now-that-salesforce-has-claudeforce/ https://www.salesforceben.com/?p=269938 Salesforce Ben Fri, 11 Sep 2026 12:13:25 +0000 As Dreamforce approaches, commentary questions whether Agentforce remains relevant given growing attention on Salesforce's newer Claudeforce offering built with Anthropic's Claude. https://www.salesforce.com/news/stories/agentforce-job-ready-ai-agents/ https://www.salesforce.com/?p=95263 Salesforce Newsroom Fri, 11 Sep 2026 12:00:00 +0000 Salesforce expanded Agentforce with new prebuilt AI agents for sales, service, commerce and workforce tasks, designed to pursue multi-day goals and improve autonomously. https://www.salesforceben.com/how-to-build-secure-salesforce-webhook-integrations-on-the-public-cloud/ https://www.salesforceben.com/?p=269892 Salesforce Ben Fri, 11 Sep 2026 11:07:33 +0000 A technical guide explains patterns for building secure asynchronous Salesforce webhook integrations on public cloud infrastructure using OAuth and connector approaches. https://salesforcetime.com/2026/09/11/how-to-use-tags-to-organize-flows-in-salesforce/ https://salesforcetime.com/?p=7810 Salesforce Time Fri, 11 Sep 2026 10:48:48 +0000 Salesforce's Winter '27 release introduces Flow Tags, a new feature letting admins organize and categorize Flows more easily within an org. https://www.salesforceben.com/agentforce-permissions-explained-agent-users-access-and-security/ https://www.salesforceben.com/?p=269627 Salesforce Ben Fri, 11 Sep 2026 10:10:59 +0000 A guide details how Agentforce agents are provisioned as full Salesforce users with logins, licenses and permissions, clarifying access and security implications for admins. https://www.salesforce.com/blog/service-insights-agentic-analytics-tableau-next/ https://www.salesforce.com/?p=151133 Salesforce Blog Thu, 10 Sep 2026 20:28:17 +0000 Salesforce introduced Service Insights, an agentic analytics feature powered by Tableau Next that surfaces AI-driven insights directly in service agents' workflow to speed case resolution. https://www.salesforce.com/news/linked-content/everything-from-dreamforce-2026-claudeforce-customer-success-and-agents-at-scale/ https://www.salesforce.com/?post_type=sf_linked_content&p=95251 Salesforce Newsroom Thu, 10 Sep 2026 19:00:42 +0000 Salesforce recapped Dreamforce 2026 announcements covering Claudeforce, customer success initiatives, and agents operating at scale. https://www.salesforce.com/blog/trailblazer-community-20th-anniversary/ https://www.salesforce.com/?p=151019 Salesforce Blog Thu, 10 Sep 2026 19:00:00 +0000 Salesforce marked the 20th anniversary of its Trailblazer Community, tracing its growth from a small discussion board to a global membership now positioned around the agentic AI era. https://salesforcebreak.com/2026/09/10/soql-basics-admins/ https://salesforcebreak.com/?p=11330 Salesforce Break Thu, 10 Sep 2026 18:36:59 +0000 A tutorial covers SOQL fundamentals for Salesforce admins, addressing common reporting limitations like cross-object data pulls that standard report types cannot handle. https://www.salesforce.com/blog/4-ways-to-unlock-more-value-with-salesforce-partners-at-dreamforce-2026/ https://www.salesforce.com/?p=151072 Salesforce Blog Thu, 10 Sep 2026 17:47:51 +0000 Salesforce outlined four ways partners can add value for customers and prospects attending Dreamforce 2026. https://salesforcedevops.net/index.php/2026/09/10/salesforce-enterprise-ai-harness-rohan-kumar/ https://salesforcedevops.net/?p=41154 SalesforceDevops.net Thu, 10 Sep 2026 17:26:30 +0000 Salesforce formalized platform chief Rohan Kumar's internal engineering harness into an official product with a name, six capabilities, a control plane, and a defined delivery timeline. https://www.salesforce.com/blog/experience-cloud-identity-access-account/ https://www.salesforce.com/?p=150991 Salesforce Blog Thu, 10 Sep 2026 16:40:58 +0000 Salesforce published guidance on using native Experience Cloud capabilities around the Account object to configure authentication routing, data access alignment, and scalable onboarding. https://www.salesforce.com/news/press-releases/2026/09/10/agentforce-360-powers-future-of-chess-with-fide/ https://www.salesforce.com/news/press-releases/2026/09/10/agentforce-360-powers-future-of-chess-with-fide/ Salesforce Newsroom Thu, 10 Sep 2026 16:00:00 +0000 Salesforce became title sponsor and technology partner of FIDE, bringing Agentforce 360 and Slack to major chess events to power real-time rankings and AI-driven fan experiences for 800 million global fans. https://www.salesforceben.com/top-celebrities-and-thought-leaders-at-dreamforce-26/ https://www.salesforceben.com/?p=269909 Salesforce Ben Thu, 10 Sep 2026 15:18:33 +0000 Salesforce Ben previewed notable celebrity and thought-leader speakers confirmed for Dreamforce 2026, taking place September 15-17 in San Francisco. https://www.salesforce.com/blog/small-business/multi-agent-strategy/ https://www.salesforce.com/?p=149905 Salesforce Blog Thu, 10 Sep 2026 13:00:00 +0000 Salesforce Blog outlines a four-step framework for planning and managing multiple AI agents within a single tool. https://www.salesforce.com/news/stories/enterprise-ai-harness/ https://www.salesforce.com/?p=95187 Salesforce Newsroom Thu, 10 Sep 2026 13:00:00 +0000 Salesforce unveiled a Trusted Enterprise AI Harness, a new architecture and AI Control Plane giving AI systems shared context to act reliably across customer and business data. https://www.salesforce.com/news/press-releases/2026/09/10/salesforce-completes-acquisition-of-fin/ https://www.salesforce.com/?post_type=sf_press_release&p=95171 Salesforce Newsroom Thu, 10 Sep 2026 13:00:00 +0000 Salesforce completed its acquisition of Fin, formerly Intercom, adding a customer agent platform to automate and improve customer service outcomes. https://www.salesforce.com/blog/platform-for-change-at-dreamforce/ https://www.salesforce.com/?p=95845 Salesforce Blog Wed, 09 Sep 2026 15:34:53 +0000 Salesforce published a guide to Dreamforce 2026, highlighting sessions on Business as a Platform for Change along with networking and event activities. https://www.salesforce.com/news/stories/agentic-shift-for-salesforce-engineers/ https://www.salesforce.com/?p=95005 Salesforce Newsroom Wed, 09 Sep 2026 15:00:00 +0000 Salesforce detailed how it scaled agentic coding practices across its 15,000-person engineering organization, following up on an earlier account of the initial shift to agentic development. https://www.salesforceben.com/is-claudeforce-enough-what-the-dreamforce-26-announcement-might-be/ https://www.salesforceben.com/?p=269853 Salesforce Ben Wed, 09 Sep 2026 14:43:01 +0000 Ahead of Dreamforce '26, analysts speculate the headline announcement could deepen Salesforce's partnership with Anthropic, building on Agentforce's 2024 launch. https://www.salesforce.com/blog/small-business/employee-agent-tips-and-use-cases/ https://www.salesforce.com/?p=149867 Salesforce Blog Wed, 09 Sep 2026 13:00:00 +0000 Salesforce Blog outlines six tips and tools for maximizing employee-facing AI agents built on the Agentforce platform. https://www.salesforce.com/news/stories/cfos-ai-agents-to-tame-revenue-complexity/ https://www.salesforce.com/?p=95063 Salesforce Newsroom Wed, 09 Sep 2026 13:00:00 +0000 Salesforce's CFO Priorities Report, based on a survey of 865 finance leaders, finds CFOs increasingly relying on AI and agents to manage growing revenue complexity. https://www.salesforceben.com/7-decisions-to-make-before-activating-ai-agents-in-marketing-cloud-next/ https://www.salesforceben.com/?p=269827 Salesforce Ben Wed, 09 Sep 2026 12:29:43 +0000 Salesforce Ben outlines seven decisions marketing teams should make before activating AI agents in Marketing Cloud Next, covering audience targeting, content and personalization controls. https://www.salesforceben.com/how-does-salesforces-agentforce-work/ https://www.salesforceben.com/?p=46569 Salesforce Ben Wed, 09 Sep 2026 12:19:03 +0000 An explainer describes Salesforce Agentforce, the company's platform for building and deploying AI agents, covering its core capabilities and how to get started. https://www.salesforceben.com/why-salesforces-licensing-problem-may-damage-claudeforces-adoption-numbers/ https://www.salesforceben.com/?p=269805 Salesforce Ben Wed, 09 Sep 2026 12:12:12 +0000 Salesforce Ben warns that Claudeforce, expected to go GA at Dreamforce, may see limited adoption because its premium features require an additional paid license. https://www.salesforceben.com/13-must-attend-dreamforce-2026-sessions/ https://www.salesforceben.com/?p=269824 Salesforce Ben Wed, 09 Sep 2026 08:51:08 +0000 Salesforce Ben highlights 13 recommended sessions to attend at Dreamforce 2026, which now lists over 1,393 sessions in its catalog, helping attendees plan their schedules. https://www.salesforce.com/blog/field-scheduling-agent/ https://www.salesforce.com/?p=150942 Salesforce Blog Tue, 08 Sep 2026 19:23:18 +0000 Salesforce is promoting an always-on scheduling agent at Dreamforce, part of its Agentforce lineup for automating appointment booking. https://www.salesforce.com/blog/agentic-it-hr/ https://www.salesforce.com/?p=150930 Salesforce Blog Tue, 08 Sep 2026 17:53:50 +0000 Salesforce highlights a one-year retrospective on using Agentforce to reimagine internal IT and HR service delivery, citing recognition as an innovator in employee services. https://www.salesforce.com/blog/service-dreamforce-preview/ https://www.salesforce.com/?p=72189 Salesforce Blog Tue, 08 Sep 2026 16:36:42 +0000 Salesforce previews its Dreamforce 2026 (Sept 15 to 17) service track, covering new Agentforce Service features, customer sessions, and upcoming launches across service channels. https://www.salesforce.com/news/stories/video/mastering-time-series-forecasting-with-morai/ https://www.salesforce.com/?post_type=sf_video&p=95027 Salesforce Newsroom Tue, 08 Sep 2026 16:00:00 +0000 Salesforce details its Moirai time series forecasting model, which has surpassed 30 million Hugging Face downloads and ranks highly on industry benchmarks since its 2023 debut. https://salesforcedevops.net/index.php/2026/09/08/the-400-million-admin-tool/ https://salesforcedevops.net/?p=41143 SalesforceDevops.net Tue, 08 Sep 2026 14:58:22 +0000 ServiceNow acquired Sweep, a Salesforce ecosystem DevOps and org visualization tool, for a reported 400 million dollars, signaling consolidation around delivery tooling for Salesforce admins and architects. https://www.salesforce.com/blog/regulated-content-management-life-sciences/ https://www.salesforce.com/?p=150844 Salesforce Blog Tue, 08 Sep 2026 12:00:00 +0000 Salesforce highlights how life sciences companies are shifting from static regulated content to AI-driven compliance workflows, aiming to speed up Medical, Legal, and Regulatory review cycles.