{
 "updated": "2026-09-25",
 "source": "https://sfupdates.com/retirements/",
 "license": "CC-BY 4.0",
 "items": [
  {
   "name": "Standard-volume platform events",
   "kind": "Retirement",
   "date": "2026-12-15",
   "status": "upcoming",
   "replacement": "High-volume platform events",
   "note": "Standard-volume events stop publishing; migrate definitions and subscribers to high-volume events.",
   "url": "https://help.salesforce.com/s/articleView?id=002280033&type=1"
  },
  {
   "name": "Data Mask managed package",
   "kind": "End of support",
   "date": "2026-12-31",
   "date_label": "EOS Jul 9, 2026; read-only Dec 31, 2026",
   "status": "upcoming",
   "replacement": "Data Mask and Seed (core platform)",
   "note": "The managed package became read-only after support ended; Data Mask and Seed shipped in core in July 2026.",
   "url": "https://help.salesforce.com/s/articleView?id=005299299&type=1"
  },
  {
   "name": "Salesforce-to-Salesforce",
   "kind": "Retirement",
   "date": "2027-02-13",
   "date_label": "Spring '27 (Feb 2027)",
   "status": "upcoming",
   "replacement": "Partner Cloud, Data Cloud One, MuleSoft",
   "note": "No new enablement since Spring '26, end of support Summer '26, fully retired in Spring '27 via release update.",
   "url": "https://help.salesforce.com/s/articleView?id=005103355&type=1"
  },
  {
   "name": "Einstein Activity Capture activity metrics, Activities Dashboard, Recommended Connections",
   "kind": "Feature removal",
   "date": "2027-02-13",
   "date_label": "Spring '27 (Feb 2027)",
   "status": "upcoming",
   "replacement": "Standard Task and EmailMessage reports",
   "note": "Activity 360 reports and the EAC dashboard are removed with Spring '27.",
   "url": "https://help.salesforce.com/s/articleView?id=005384640&type=1"
  },
  {
   "name": "OAuth 2.0 username-password flow (connected apps)",
   "kind": "Retirement",
   "date": "2027-02-20",
   "status": "postponed",
   "replacement": "Web server flow, client credentials flow, JWT bearer flow",
   "note": "Originally scheduled for Winter '27; the release update enforcement moved to February 20, 2027.",
   "url": "https://help.salesforce.com/s/articleView?id=release-notes.rn_security_unpw_flow_retirement.htm&release=262&type=5"
  },
  {
   "name": "24 retiring certifications (Marketing Cloud Administrator, Pardot Consultant, OmniStudio Developer and others)",
   "kind": "Retirement",
   "date": "2027-02-01",
   "status": "upcoming",
   "replacement": "Successor credentials named in the announcement",
   "note": "Registration closed July 24, 2026 and the last exam date was August 31, 2026; the credentials themselves retire February 1, 2027.",
   "url": "https://www.salesforceben.com/salesforce-is-retiring-24-certifications-heres-what-you-need-to-know/"
  },
  {
   "name": "Quip",
   "kind": "Retirement",
   "date": "2027-03-31",
   "date_label": "No new accounts Feb 17, 2026; no renewals after Mar 1, 2027; free access ends Mar 31, 2027",
   "status": "upcoming",
   "replacement": "Slack canvases, Agentforce Sales",
   "note": "After access ends, data is read-only for 90 days, then blocked for 30 days, then deleted.",
   "url": "https://help.salesforce.com/s/articleView?id=005299603&type=1"
  },
  {
   "name": "Lightning Sync",
   "kind": "Retirement",
   "date": "2027-04-01",
   "status": "upcoming",
   "replacement": "Einstein Activity Capture",
   "note": "EWS-based Office 365 configurations had to move to Microsoft Graph or EAC by August 2026.",
   "url": "https://help.salesforce.com/s/articleView?id=005321528&type=1"
  },
  {
   "name": "SOAP API login() call",
   "kind": "Retirement",
   "date": "2027-06-12",
   "date_label": "Summer '27 (Jun 2027)",
   "status": "upcoming",
   "replacement": "OAuth 2.0 (JWT bearer, client credentials or web server flow) via External Client Apps",
   "note": "login() is absent from API v65.0 and later and disabled by default in orgs created in Winter '26 or later; retired for all API versions in Summer '27.",
   "url": "https://help.salesforce.com/s/articleView?id=005132110&type=1"
  },
  {
   "name": "Salesforce for Outlook",
   "kind": "Retirement",
   "date": "2027-12-31",
   "date_label": "December 2027",
   "status": "postponed",
   "replacement": "Outlook Integration plus Einstein Activity Capture",
   "note": "Retirement was rescheduled in March 2024 from the original 2023 target.",
   "url": "https://help.salesforce.com/s/articleView?id=000353024&type=1"
  },
  {
   "name": "Open CTI",
   "kind": "Retirement",
   "date": "2028-02-28",
   "date_label": "Spring '28 (Feb 28, 2028)",
   "status": "upcoming",
   "replacement": "Salesforce Voice",
   "note": "New Agentforce Service orgs can no longer enable Open CTI.",
   "url": "https://help.salesforce.com/s/articleView?id=005317712&type=1"
  },
  {
   "name": "Platform API versions 31.0 to 40.0 (SOAP, REST, Bulk)",
   "kind": "Retirement",
   "date": "2028-06-10",
   "date_label": "Summer '28 (Jun 2028); deprecated from Summer '27",
   "status": "upcoming",
   "replacement": "API v41.0 or later",
   "note": "Covers Summer '14 through Summer '17 API versions. See the API versions page for the full table.",
   "url": "https://help.salesforce.com/s/articleView?id=000381744&type=1"
  },
  {
   "name": "Marketing Cloud Engagement unverified sending domains (user domain From addresses)",
   "kind": "Feature removal",
   "date": "2026-10-04",
   "status": "upcoming",
   "replacement": "Verified sending domains (SAP, private or registered domain)",
   "note": "Sends from unverified From address domains stop on October 4, 2026.",
   "url": "https://help.salesforce.com/s/articleView?id=005321533&type=1"
  },
  {
   "name": "Einstein Relationship Insights",
   "kind": "Retirement",
   "date": null,
   "date_label": "Honored to order end date (announced May 28, 2026)",
   "status": "upcoming",
   "replacement": "AI Relationship Research in Agentforce",
   "note": "No further sales; existing contracts run to their end date.",
   "url": "https://help.salesforce.com/s/articleView?id=005385568&type=1"
  },
  {
   "name": "Work.com Workplace Command Center",
   "kind": "Retirement",
   "date": null,
   "date_label": "Honored to order end date",
   "status": "upcoming",
   "replacement": "None",
   "note": "Listed on the active retirements page since May 2026.",
   "url": "https://help.salesforce.com/s/articleView?id=000391089&type=1"
  },
  {
   "name": "Salesforce Maps standalone mobile app and Live Tracking Mobile",
   "kind": "Retirement",
   "date": "2026-08-31",
   "status": "retired",
   "replacement": "Maps tab in the Salesforce mobile app; Mileage Administration and Check In",
   "note": "Removed from the app stores; desktop Maps is unaffected.",
   "url": "https://help.salesforce.com/s/articleView?id=005314199&type=1"
  },
  {
   "name": "Permissions on profiles (end of life)",
   "kind": "Cancelled",
   "date": "2026-07-01",
   "date_label": "Cancelled June 2026 (was planned Spring '26)",
   "status": "cancelled",
   "replacement": "Permission sets remain the recommended model",
   "note": "Salesforce withdrew the retirement citing customer feedback and remaining feature gaps; profiles keep their permissions.",
   "url": "https://www.salesforceben.com/salesforce-backtracks-on-permission-retirement-in-profiles/"
  },
  {
   "name": "MFA for all employee users and phishing-resistant MFA for privileged users",
   "kind": "Policy",
   "date": "2026-07-20",
   "date_label": "Sandbox Jun 22, production Jul 1 and Jul 20, 2026",
   "status": "retired",
   "replacement": "Salesforce Authenticator, passkeys, security keys",
   "note": "Part of the 2026 security requirements, together with high-risk IP blocking (Apr 24, 2026) and a default Transaction Security Policy (Jul 13, 2026).",
   "url": "https://www.salesforceben.com/june-2026-security-requirements-what-to-expect-and-how-to-prepare/"
  },
  {
   "name": "Chatter Answers",
   "kind": "Retirement",
   "date": "2026-07-01",
   "status": "retired",
   "replacement": "Chatter Questions",
   "note": "Honored to subscription end for remaining customers.",
   "url": "https://help.salesforce.com/s/articleView?id=000381733&type=1"
  },
  {
   "name": "Standard Omni-Channel",
   "kind": "Retirement",
   "date": "2026-06-13",
   "date_label": "Summer '26 (Jun 2026)",
   "status": "retired",
   "replacement": "Enhanced Omni-Channel",
   "note": "Orgs were upgraded automatically with the Summer '26 release.",
   "url": "https://help.salesforce.com/s/articleView?id=004868010&type=1"
  },
  {
   "name": "Salesforce Optimizer app",
   "kind": "Retirement",
   "date": "2026-06-01",
   "date_label": "Winter '26 to Jun 1, 2026",
   "status": "retired",
   "replacement": "Security Health Check, Setup tools, community Org Check",
   "note": "Hyperforce orgs lost Optimizer at the Winter '26 upgrade, remaining orgs by Spring '26.",
   "url": "https://help.salesforce.com/s/articleView?id=005167013&type=1"
  },
  {
   "name": "Single-configuration SAML framework",
   "kind": "Feature removal",
   "date": "2026-06-13",
   "date_label": "Summer '26 release update",
   "status": "retired",
   "replacement": "Multiple-configuration SAML",
   "note": "First scheduled for Spring '24, deferred twice, enforced in Summer '26.",
   "url": "https://help.salesforce.com/s/articleView?id=release-notes.rn_security_migrate_multiconfig_saml.htm&release=256&type=5"
  },
  {
   "name": "Legacy Agentforce Analytics",
   "kind": "Retirement",
   "date": "2026-05-31",
   "status": "retired",
   "replacement": "Agentforce analytics in Data 360",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Classic Knowledge data model",
   "kind": "End of support",
   "date": "2026-03-01",
   "status": "retired",
   "replacement": "Lightning Knowledge",
   "note": "The Summer '25 release update ran the Lightning Knowledge migration; Classic articles are no longer supported.",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Legacy Chat (Live Agent, Embedded Chat)",
   "kind": "Retirement",
   "date": "2026-02-14",
   "status": "retired",
   "replacement": "Messaging for In-App and Web (Enhanced Chat)",
   "note": "Chat buttons and deployments stopped working on February 14, 2026.",
   "url": "https://help.salesforce.com/s/articleView?id=001790618&type=1"
  },
  {
   "name": "Legacy My Domain and instance hostname redirects",
   "kind": "Feature removal",
   "date": "2026-02-07",
   "date_label": "Spring '26 (Jan/Feb 2026)",
   "status": "retired",
   "replacement": "Enhanced My Domain URLs",
   "note": "Instance URLs such as na123.salesforce.com stopped redirecting; a follow-up release update fixes instanced URLs in API traffic in Winter '27.",
   "url": "https://allcloud.io/blog/salesforce-spring-release-26-legacy-my-domain-redirections-ending-act-now/"
  },
  {
   "name": "Data Detect managed package",
   "kind": "End of support",
   "date": "2026-02-01",
   "status": "retired",
   "replacement": "Data Detect in the Shield app (Spring '26)",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132108&type=1"
  },
  {
   "name": "Workflow Rules and Process Builder",
   "kind": "End of support",
   "date": "2025-12-31",
   "status": "retired",
   "replacement": "Flow Builder (Migrate to Flow tool)",
   "note": "Existing rules and processes keep running but get no fixes or support; creating new ones was blocked in Winter '23. No shutdown date announced.",
   "url": "https://help.salesforce.com/s/articleView?id=001096524&type=1"
  },
  {
   "name": "Article Answers for Einstein Bots",
   "kind": "Feature removal",
   "date": "2025-12-31",
   "status": "retired",
   "replacement": "Agentforce Service Agent knowledge answers",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005134861&type=1"
  },
  {
   "name": "Tableau Data Connect",
   "kind": "Retirement",
   "date": "2025-09-16",
   "status": "retired",
   "replacement": "Data 360 connectors",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Platform API versions 21.0 to 30.0 (SOAP, REST, Bulk)",
   "kind": "Retirement",
   "date": "2025-06-14",
   "date_label": "Summer '25 (Jun 2025)",
   "status": "retired",
   "replacement": "API v31.0 or later",
   "note": "Deprecated in Summer '22, retired in Summer '25.",
   "url": "https://help.salesforce.com/s/articleView?id=000354473&type=1"
  },
  {
   "name": "RSA key-exchange TLS cipher suites",
   "kind": "Policy",
   "date": "2025-05-01",
   "status": "retired",
   "replacement": "ECDHE cipher suites, TLS 1.3",
   "note": "Integrations using RSA key exchange lost connectivity from May 2025.",
   "url": "https://www.salesforce.com/blog/rsa-key-exchange/"
  },
  {
   "name": "Salesforce CPQ (end of sale)",
   "kind": "End of sale",
   "date": "2025-03-27",
   "status": "retired",
   "replacement": "Revenue Cloud Advanced, Agentforce Revenue Management",
   "note": "Existing customers keep renewals and support; Salesforce has not announced an end of life.",
   "url": "https://www.salesforce.com/sales/cpq/end-of-life/"
  },
  {
   "name": "Einstein Automated Contacts",
   "kind": "Retirement",
   "date": "2025-02-01",
   "status": "retired",
   "replacement": "Einstein Activity Capture automatic contact creation",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Salesforce Functions (Elastic Services)",
   "kind": "Retirement",
   "date": "2025-01-31",
   "status": "retired",
   "replacement": "Heroku, Apex, Flow, External Services",
   "note": "",
   "url": "https://devcenter.heroku.com/articles/salesforce-functions-retirement"
  },
  {
   "name": "Lightning Experience adoption apps (Transition Assistant, Readiness Check, Configuration Converter)",
   "kind": "Retirement",
   "date": "2025-01-10",
   "status": "retired",
   "replacement": "None",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=003960765&type=1"
  },
  {
   "name": "Marketing Cloud Social Studio",
   "kind": "Retirement",
   "date": "2024-11-18",
   "status": "retired",
   "replacement": "Sprout Social partnership",
   "note": "Also covered Social Customer Service, Command Center and Automate.",
   "url": "https://www.salesforceben.com/marketing-cloud-social-studio-to-be-retired/"
  },
  {
   "name": "Marketing Cloud Personalization account profiles",
   "kind": "Feature removal",
   "date": "2024-08-01",
   "status": "retired",
   "replacement": "Unified profiles in Data 360",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Salesforce Inbox mobile app",
   "kind": "Retirement",
   "date": "2024-02-01",
   "status": "retired",
   "replacement": "Salesforce mobile app plus Outlook and Gmail integrations",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Marketing Cloud Audience Studio",
   "kind": "Retirement",
   "date": "2024-02-01",
   "status": "retired",
   "replacement": "Data 360",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Einstein Account Insights and Opportunity Insights",
   "kind": "Retirement",
   "date": "2023-11-14",
   "status": "retired",
   "replacement": "Einstein Opportunity Scoring, Agentforce Sales",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Marketing Cloud Classic Content",
   "kind": "Retirement",
   "date": "2023-04-24",
   "status": "retired",
   "replacement": "Content Builder",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Interaction Studio Thunderhead",
   "kind": "Retirement",
   "date": "2023-03-01",
   "status": "retired",
   "replacement": "Marketing Cloud Personalization",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  },
  {
   "name": "Internet Explorer 11 extended support",
   "kind": "End of support",
   "date": "2023-01-01",
   "status": "retired",
   "replacement": "Chrome, Edge, Firefox, Safari",
   "note": "",
   "url": "https://help.salesforce.com/s/articleView?id=005132112&type=1"
  }
 ]
}