Everything that mattered in the Salesforce ecosystem between Sep 07 and Sep 13, 2026: 3 curated stories from Salesforce Ben.
Are Salesforce Customers Overpaying?
Salesforce holds about 24% of global CRM market share with over 150,000 customers, prompting scrutiny of whether pricing reflects fair value for that dominance. (Salesforce Ben, Sep 07, 2026)
Winter ‘27 Release: Organize Your Salesforce Flows With Tags and Categories
Salesforce's Winter '27 release, now in preview, adds Flow Tags, letting admins categorize and organize flows for easier discovery. (Salesforce Ben, Sep 07, 2026)
Salesforce Admin’s Guide to Model Context Protocol (MCP)
A guide explains Model Context Protocol (MCP) and its relevance to Salesforce admins working with AI agents, noting MCP is a broader AI technology, not Salesforce-specific. (Salesforce Ben, Sep 07, 2026)
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