Agentforce Prospecting, Salesforce's outbound pipeline generation agent, picks up four updates in Winter '27.
Where
On the Prospecting page, including the new Agent Activity tab for session details.
How
First, scheduling: the agent can run automatically on the days and times that suit your team, with control over frequency and how many prospects are assigned to each rep. Second, prioritization: tell the agent to favor contacts who interacted with your business in the past 12 months, with a configurable engagement threshold. Third, wider account scope: the agent can research accounts owned by users who are not dedicated prospectors and route found prospects to the responsible reps. Fourth, transparency: the Agent Activity tab shows per-session detail on how many records were reviewed and why each was qualified or ruled out.
Why
Scheduled runs mean reps start the day with a fresh prospect batch, and the session detail finally answers the inevitable question of why the agent did not pick up a particular record.