Agentforce Marketing: Content Agent Drafts On-Brand Email and SMS

Content production is one of the biggest bottlenecks in marketing teams. Winter '27 adds an agent that drafts it for you.

Where

Agentforce Marketing in Marketing Cloud Next, with direct publishing to Salesforce CMS.

How

Marketers describe the campaign objective in natural language. The agent generates email and SMS content grounded in your brand guidelines, campaign briefs, and media assets. You can edit the result inline and publish it directly.

Why

Teams keep brand consistency at scale without waiting on a content queue. The agent produces the first draft; humans stay in charge of the final word.